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Keep your business running when disruption strikes
Learn how to keep your business operating, minimise downtime and recover faster when disruption occurs.Is your business ready to respond when disruption strikes, whether it's a natural disaster, cyber-attack, technology outage or supply chain disruption? Being prepared can make the difference between a temporary setback and a major business interruption.This practical workshop facilitated by Holocron Cyber will help you identify risks, strengthen resilience and develop or refine a Business Continuity Plan to help keep your business operating when it matters most.In this interactive session, you will:explore an all-hazards approach to managing business disruptionsunderstand how governance and risk management can strengthen business resiliencelearn practical cyber security strategies tailored for small and medium businessesbegin developing or strengthening a Business Continuity Plan for your business.You'll leave with practical tools, greater confidence and a clearer understanding of how to prepare for, respond to and recover from natural disasters and other business disruptions.This workshop is part of Brisbane City Council's participation in the Queensland Government's Community Recovery and Resilience Officer program.Assistance provided by the Australian and Queensland governments through the jointly funded Disaster Recovery Funding Arrangements.
Digital Systems and Customer Experience - Know your route - Intermediate
Know Your Route - create a customer journey that converts. Your customers expect a single experience of your business, not something that's fragmented or disjointed. This workshop maps every interaction your customers have with your business, from discovering you online through to becoming loyal advocates.You'll learn how to maximise your digital ecosystem, tying together how your websites, social media, email marketing, CRM systems and AI tools can all work together to create a seamless customer experience.This workshop is for you if you want to map and improve every interaction your customers have with your business to support sales and better retention.You'll learnMapping the customer journey.Understanding digital marketing channels.Eliminating friction from the customer experience.
Mentoring for Growth - Wynnum
Need some help in taking the next step in your business?The Queensland Government's Mentoring for Growth program will be at the Wynnum Library to deliver free, face-to-face Mentoring for Growth (M4G) sessions for local businesses. Whether your business is well-established or just starting out, this program can help with your business opportunity or challenge to growth.Register now for a confidential mentoring session where you will be matched with volunteer business experts who can give you information, tips and resources to help you get your business to where you want it to be.Experienced M4G mentors can help you with anything related to your business.Should you have any questions, reach out via email.
Reclaim your time with AI
Discover practical ways to use AI to save time, reduce admin and support your business.Not sure where to start with AI? This practical, hands-on workshop will help small business owners understand how AI can support everyday business tasks, from administration and customer communications to marketing and content creation.By the end of this workshop, you'll leave with:an understanding of different AI tools and what they're best used forgreater confidence using AI tools safely in your businessready-to-use prompts and techniques for admin, marketing and content tasksa clearer understanding of where AI and automation could save time in your business.This is a hands-on workshop. Bring your laptop so you can participate in practical activities and start using AI tools during the session.Presented by Integrity AI, this free workshop is delivered by Brisbane City Council to support local businesses to grow and thrive.
Suitcase Rummage in Brisbane
Suitcase Rummage is a mini scaled market with giant rewards; it promises to be everything that is a market without the hassle. Its about bringing a suitcase (or 2!) filled to the brim with your goods and treats.You can be a part of the Rummage experience by selling wares or come along to buy some real beauties! There will be brilliant vintage, artwork, bric-a-brac, clothing, books, jewellery, seconds, hand-made, shoes, records, music, badges, cards, handmade paper... you name it!Come for a bargain, a swap, or an old fashioned haggle. Suitcase Rummage is not to be missed!You must purchase a stall ticket to sell your wares, so please click on the link above and fill in your details. They will contact you with further information once you've registered!Next step is... to bring your treats and goodies on the day and start selling like your grandma.Easy as pie.Location: 266 George Street, Brisbane City Queensland 4000.For more information, visit the Suitcase Rummage website, or contact the team via email or by phoning 0411 604 889.
Mentoring for Growth - Bracken Ridge
Need some help in taking the next step in your business?The Queensland Government's Mentoring for Growth program will be at the Bracken Ridge Library to deliver free, face-to-face Mentoring for Growth (M4G) sessions for local businesses. Whether your business is well-established or just starting out, this program can help with your business opportunity or challenge to growth.Register now for a confidential mentoring session where you will be matched with volunteer business experts who can give you information, tips and resources to help you get your business to where you want it to be. Experienced M4G mentors can help you with anything related to your business.Should you have any questions, send an email.
Being found in the age of AI search
Search has changed. Customers who once scrolled a list of links now get a single answer, and increasingly that answer comes from ChatGPT, Google AI Overviews or Perplexity rather than a page of results.This practical two-hour workshop shows you where your business currently appears, and what to fix so it appears more often.You will coverHow Google Business Profile, reviews and directory listings drive local visibility.What AI answer tools actually read when they describe a local business.How to structure your website so it can be found and quoted.A simple monthly routine for reviews and listings.Bring a laptop or phone. You will search your own business live during the session, complete a visibility audit and leave with three prioritised actions you can start the same week.Best suited to small business owners who want to be found by local customers, whether or not they have done anything with SEO before.